Lead Product Manager, Investor Experience

Product & Engineering · New York, New York
Department Product & Engineering
Employment Type Full-Time
Minimum Experience Manager/Supervisor

Securitize is a global fintech, Top 50 blockchain company, with a mission to provide investors with access to invest in and trade alternative assets, and for companies to raise capital and offer shareholder's liquidity. Securitize has pioneered a fully digital, regulatory compliant, end-to-end platform for issuing, managing and trading digital asset securities (also known as security tokens), with over 200 businesses and nearly 400,000 investors already connected, and nearly $500 million in current-value digital asset securities issued on the Securitize platform.

We are a well-funded global team made up of top blockchain and financial industry talent based around the world, based in Tel Aviv, Buenos Aires, Tokyo, New York, and San Francisco. We’re backed by leading financial institutions and blockchain investors, including Morgan Stanley, Blockchain Capital, MUFG, Sumitomo Mitsui Trust Bank, Sony Finance, Banco Santander, and Coinbase.

We are seeking a highly motivated and organized individual to join our team as the Lead Product Manager, Investor Experience. In this role, you will be responsible for leading the development and execution of the investor experience strategy for our platform for private placements, with a focus on tokenization of securities as a key value proposition for investors. This includes understanding the needs and pain points of our investors, and developing and implementing new features and functionality to enhance the overall user experience, not only pre-investment, but also post-investment, including portfolio performance reporting and tokenization capabilities. This is a rare and exciting opportunity to be a part of the digitization of traditional finance operations through the use of blockchain technology. 

Experience in FinTech services, having performed activities at a product or operational level, is required. Particular focus on private offerings and portfolio and reporting capabilities, from the end investor point of view, as well as capabilities to expand the offerings via additional distribution networks. Blockchain knowledge, especially around tokenization and smart contracts, as the role is expected to bring a vision on how to further digitize traditional transfer agency activities blockchain. If you’re excited by the dynamic blockchain industry and a massive potential market worldwide, and you are looking to create consistent end to end experiences for investors fully into the digital space then we want you on our team.

Key Responsibilities:

  • Develop and execute the investor experience strategy, business plans and roadmap for the platform, with a focus on tokenization of securities as a key value proposition for investors.
  • Work closely with the product, design, and engineering teams to identify and prioritize new features and functionality, including portfolio performance reporting and tokenization capabilities.
  • Act as the subject matter expert on tokenization, stay up-to-date on industry dynamics, specifically around private placements for sophisticated investors.
  • Work with the legal and compliance teams to ensure that our platform is fully compliant with all regulations related to tokenization.
  • Conduct market research and gather feedback from clients and stakeholders to identify market trends and opportunities for product development and improvement.
  • Serve as the primary point of contact for investor feedback and work with the team to address concerns and implement changes. Identify personas and needs, understand pain points and opportunities to explore.
  • Collaborate with the marketing team to develop and execute campaigns to promote the platform to investors and educate them on the benefits of tokenization.
  • Stay up-to-date on industry trends and best practices to ensure that our platform remains competitive and provide investors with the necessary reporting and insights on portfolio performance and tokenization capabilities.
  • Run a team of Technical Product Managers working directly in the execution of the product plans set forth by you.
  • Analyze internal capabilities and assets contributing to ‘make/buy’ decisions; define and create partners ecosystems as needed.
  • Challenge and drive technical decisions from the team, understanding implications of technical alternatives and limitations and trade-offs that will impact the roadmap.
  • Interact with the development team during the development phase bringing the “voice of the customer” to the process.
  • Monitor and analyze product performance, identify areas for improvement, and implement solutions to enhance product quality and customer satisfaction.
  • Oversee the creation and management of product documentation, including product specifications, user guides, and training materials.


  • 5+ years of experience in product management, preferably in the financial services industry.
  • Proven track record of leading and delivering successful products.
  • Strong understanding of private placements and investors’ expectations in this market, as well as relevant regulatory implications.
  • Experience with tokenization and blockchain technology from an investor perspective.
  • Excellent problem-solving, analytical, and communication skills, with the ability to collect, analyze, and interpret data to inform product decisions
  • Experience working with cross-functional teams
  • Ability to manage multiple activity lines and prioritize tasks effectively
  • Fluency in English and Spanish preferred

This position offers a competitive salary and benefits package, and the opportunity to work with a talented and passionate team in a fast-paced, high-growth environment. If you believe you can drive the adoption of tokenization as a key value proposition for our investors, ensuring that our platform is fully compliant with all regulations related to tokenization and providing our investors with the necessary insights and reporting to evaluate their portfolio performance and tokenization capabilities, reach out to us.

Join an awesome company in a hyper-growth phase:

  • Unlimited Paid Time Off
  • Bonus program
  • Company grant options 
  • Remote work environment 
  • Company paid professional development 
  • 100% Medical/dental/vision insurance
  • 401 (K) Retirement Plan

Candidates must be located in Remote Hub locations: US Based: Miami FL OR New York-Metro

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  • Location
    New York, New York
  • Department
    Product & Engineering
  • Employment Type
  • Minimum Experience